Reserve-a-Site Off To Rocky Start This Year

May long weekend is right around the corner, with many campers looking forward to getting back to nature and to their favourite camping spots.

However, it was a bit of a rocky start for campers who tried using the Saskatchewan Parks' new Reserve-a-Site system when it was launched back in March.

Mary Anne Wihack, Manager of Visitor Experiences for the Saskatchewan Parks Service, said it was due to a technical issue with the service provider combined with an extreme volume of users, but was very quickly resolved, “Within a couple of hours the service providers recognized what was happening and were able to start funneling more through. The call centre was able to start accepting more calls, there was a bit of a glitch there.”

Wihack adds the new system is much more efficient compared to the old, manual way which usually took two or three months to get a response.

Despite the glitches, on the first day, Saskatchewan Parks exceeded the number of site bookings they had for all of 2011.

Click here to access to the Reserve-a-Site system